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Kelly Beile
Designer.
Product person.
Strategist.

I'm a creative leader with 10+ years of experience designing digital products and services. I’m looking to join a mission-driven team as a principal designer, primarily working remotely.

CURRENTLY IN

Washington state, USA

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My Work

I led an initiative to mature product practices at AT&T, educating designers and product managers in customer-centered methods.

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Design leadership  |  Design education author

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Customer-centered product design education

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Product vision for omnichannel user roles and permissions 

I led a team to define a new roles and permissions structure for all AT&T customers, unifying multiple product efforts under a single vision.

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Enterprise vision  |  Experience strategy

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Smart Bases IOT Product design for US military bases

Case study coming soon

I led a team at AT&T to design a product experience for managing US military base security sensors, alarm systems and vehicle fleets.

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Product design  |  Field research

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Contact-less check-in experience for AT&T retail stores  

I led a team to design a customer check-in experience and a supporting retail rep. experience. Our work was part of a light-weight effort to test the new process at select stores before green-lighting a national launch.

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Product design  |  Service design  |  SalesForce integration

Case study coming soon

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